Michael HerreroArea Manager - Gulf
Michael Herrero is heading IATA in the Gulf, with the mandate to represent, lead and serve member airlines on policy, safety, security, environment, distribution, financial services and any other area that brings value, innovation and sustainability to the air transport industry. Michael has been with IATA for 10 years, holding different management positions in Madrid, Geneva headquarters (being the Global Head of Customer Experience and previously managing the global IATA flagship program“Simplifying the Business”) and now the UAE. Before IATA, he was working in KPMG Consulting in the Strategy and Business Transformation division. He holds an MSc in Telecommunication Engineering, an Executive Management Program from Columbia Business School as well as an Aviation Management certificate from Stanford University and a Project Management certificate from PMI.