16 - 17 October, 2017
PALAZZO VERSACE HOTEL
Dubai Electricity and Water Authority (DEWA)
Dubai Electricity and Water Authority (DEWA) was formed on 1 January, 1992. Since then, DEWA has made considerable achievements, to be ranked as one of the best utilities in the world. DEWA provides state-of-the-art smart services and technologies to 788,824 customers, with a customer happiness rate of 95% in 2016.
DEWA’s competitive results annually surpass leading European and American companies in power transmission, distribution and water networks, and lost minutes. The UAE, represented by DEWA, has been ranked first in the MENA region and fourth globally for the fourth consecutive year for getting electricity as per the World Bank’s Doing Business 2017 report.